Whether you're three months from a lease decision or three years from a sale, a fifteen-minute conversation can save you months. Kathi answers her own phone — no gatekeepers.
"My clients love that I answer my phone, return calls quickly, and draft great contracts." — Kathi
No gatekeepers. No assistants returning calls two days later. If Kathi is in another meeting, she'll text back within the hour.
Phone is fastest. Email works well for detailed inquiries with documents. In-person meetings happen at her South Lake Avenue office in Pasadena, by appointment.
Direct cell. Kathi answers her own phone during business hours. Voicemail outside business hours; she returns calls personally, usually same-day.
Best for: quick questions, urgent timing, you want to talk to a human, fifteen-minute strategy conversations.
Direct inbox. Kathi reads and responds to her own email — typical response within a few hours during the workday, by end of next business day at the latest.
Best for: sending documents, summarizing a complex situation, async timing, anything where you want a written record.
Coldwell Banker Commercial · Team Ukropina. Kathi's office in the heart of the South Lake commercial corridor. Conference space available for property reviews, document signings, and longer working sessions.
Best for: first introductions, longer planning conversations, document review, owner-user property walks.
You don't have to have everything figured out — that's literally why you'd be calling — but a few sentences of context help Kathi give you the most useful answer in the shortest call.
The basic shape of the situation: "leasing 5,000 SF of office space," "considering selling a building I've owned for 12 years," "looking to do a 1031 into a NNN property," "thinking about whether to buy our space or keep leasing."
Which city or corridor — Pasadena, South Pasadena, San Marino, Arcadia, somewhere else in Greater LA. The more specific the better ("South Lake Avenue, Class A") but a general area is plenty.
When you need to be moved in, listed, closed, or just have answers. "Three months out," "current lease ends in March," "no specific deadline, just exploring." Timing changes everything about the right approach.
Budget range, must-haves, the people involved in the decision, anything that's already been agreed or ruled out. Even if some details are private, knowing the general parameters helps.
"And if you don't know yet — that's fine too. The conversation often clarifies the question." — Kathi
In the heart of the South Lake commercial corridor — right where most of Kathi's clients are doing business.
Browse a bit more first — most of Kathi's clients spent a few minutes here before they called.
Kathi's direct line. Try her — most people are surprised when she actually picks up.